Authorized Self-Study Guide Cisco IP Telephony (CIPT), Second Edition

Chapter 33. Configuring CAR

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This chapter covers the following topics:

• Describing the uses, features, and operation of the CAR tool

• Explaining the contents of CDR and CMR

• Explaining the three levels of CAR users and the reporting capabilities of each

• Explaining the types of CAR reports and which user levels can generate them

• Configuring CAR system parameters

• Configuring the system schedule to schedule daily, weekly, and monthly reports

• Configuring CAR alerts when the database size exceeds a configured threshold

• Generating, viewing, or mailing user reports using CAR

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The Call Detail Record (CDR) Analysis and Reporting (CAR) ...