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Authorized Self-Study Guide Cisco IP Telephony (CIPT), Second Edition by Jeremy D. Cioara - CCIE No. 11727

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Chapter 30. Introducing Database Tools and Cisco Unified CallManager Serviceability

Introducing Database Tools and Cisco Unified CallManager Serviceability
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This chapter covers the following topics:

  • Examining the database structure and replication status and reactivating broken database connections

  • Identifying the purpose of the major services that Cisco CallManager Serviceability provides

  • Explaining how to use the Control Center to start and stop services

  • Explaining how to use the Service Activation window tools to enable and disable services

  • Classifying the tools used to monitor Cisco CallManager by their function

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Phone communication is one of the most critical services for businesses ...

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