Chapter 18. Configuring Cisco Unified CallManager Attendant Console
This chapter covers the following topics:
Explaining the features and functions of the Cisco CallManager Attendant Console
Defining the key Cisco CallManager Attendant Console components and explaining their operation
Explaining the basic operation of call routing and call queuing as it relates to Cisco CallManager Attendant Console
Describing the Cisco CallManager Attendant Console redundancy process
Configuring the server portion of Cisco CallManager Attendant Console
Installing and configuring the client portion of Cisco CallManager Attendant Console
Using ...
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