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Authorized Self-Study Guide Cisco IP Telephony (CIPT), Second Edition by Jeremy D. Cioara - CCIE No. 11727

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Chapter 16. Configuring User Features, Part 1

Configuring User Features, Part 1
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This chapter covers the following topics:

  • Describing core Cisco IP Phone features of Cisco CallManager, including hold, redial, transfer, speed dialing and abbreviated dialing, and Auto Answer

  • Describing enhanced IP phone features of Cisco CallManager, such as multiple calls per line appearance, Direct Transfer, Call Join, and Immediate Divert

  • Defining standard and nonstandard softkey templates and creating nonstandard softkey templates and assigning them to Cisco IP Phones

  • Configuring Cisco CallManager to enable Call Park, Call Pickup, and Cisco Call Back

  • Configuring Cisco CallManager ...

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