Chapter 1. Introduction to Voice Technologies

After reading this chapter, you should be able to perform the following tasks:

  • Identify the components, process, and features of traditional telephony networks that provide end-to-end call functionality

  • Describe two methods of call control used on voice and data networks and provide one protocol example for each

  • List five components or capabilities that are required in order to provide integrated voice and data services in campus LAN, enterprise, and service provider environments

Voice over IP (VoIP) is experiencing explosive growth. Many corporate environments have migrated, are actively migrating, or are researching the process of migrating to VoIP. Some long-distance providers are using VoIP ...

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