Unified Messaging

Cisco Unity is designed for an IP environment and complements the full range of IP communications solutions (for example, Cisco Unified CallManager, Cisco Personal Assistant, and Cisco IP Contact Center). Cisco Unity provides advanced capabilities that unify data and voice. Cisco AVVID enables Cisco Unity to provide a solid foundation to roll out future convergence-based communications services. IP is less expensive to use for a comprehensive communications solution deployment because it is a single network for both voice and data. Figure B-11 shows an example of this type of unified messaging system.

Figure B-11. Unified Messaging

Cisco Unity leverages existing communications infrastructure investments ...

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