Auditing Your Human Resources Department, 2nd Edition

The Categories

Although a number of activities are common to almost all human resources functions, some are also unique to the organization of which the human resources function is a part. In previous editions of this book, the audit used 16 categories for an organization to use to rate and rank its specific operations. However, because human resources has become more complex and strategic, a more comprehensive method is required.

In this edition, the key result areas of performance most required of human resources are defined by 11 categories. Eight of them are similar to the ones on which testing for the Society for Human Resource Management (SHRM) certifications are based. The remaining categories were added at the recommendation of our Advisory ...