Attracting Perfect Customers

Index

203

A

abundance

attracting, 142–144

versus lack, 59–60

Simple Abundance: A Daybook of Comfort and Joy (Breathnach), 59–60

acceptance of not knowing, 134–137

accomplishments, 61–62, 127–130, 128

acknowledgments

of accomplishments, 127–130

of gratitude, 57–60

“honoring lunches,” 109–110

action, taking immediate, 148–150

Adler, Judy, 136

agreements, bringing trust to, 95

alliances. see collaborations/alliances

Amazon.com, 174

Anders,Ann, 97–98

Antley, Shelly, 140

appreciation

expressing gratitude, 57–60

expressing to customers, 50–51

telling customers they are perfect, 107–110

A Simpler Way (Wheatley and Kellner-Rogers), 5

asking for feedback/suggestions, 52, 169

“Ask-Offer-Thank,” 168–169

attention, focus of, 142–144

attracting answers/suggestions, ...