Name

AgentLogoff — Sets an agent as no longer logged in

Logs off the specified agent for the queue system.

Parameters

Agent

[required] Agent ID of the agent to log off.

Soft

[optional] Set to true to not hangup existing calls.

ActionID

[optional] An identifier which can be used to identify the response to this action.

Privilege

agent, all

Example

Action: AgentLogoff
Agent: 1001
Soft: true
ActionID: blahblahblah
          
Response: Success
Message: Agent logged out
ActionID: blahblahblah

Event: Agentcallbacklogoff
Privilege: agent,all
Agent: 1001
Reason: CommandLogoff
Loginchan: 201@LabLogintime: 5698

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