Name

AgentCallbackLogin — Sets an agent as logged in to the queue system in callback mode

Logs the specified agent in to the Asterisk queue system in callback mode. When a call is distributed to this agent, it will ring the specified extension.

Parameters

Agent

[required] Agent ID of the agent to log in to the system, as specified in agents.conf.

Exten

[required] Extension to use for callback.

Context

[optional] Context to use for callback.

AckCall

[optional] Set to true to require an acknowledgement (the agent pressing the # key) to accept the call when agent is called back.

WrapupTime

[optional] The minimum amount of time after disconnecting before the agent will receive a new call.

ActionID

[optional] An identifier which can be used to identify the response to this action.

Privilege

agent, all

Example

Action: AgentCallbackLogin
Agent: 1001
Exten: 201
Context: Lab
ActionID: 24242424
            
Response: Success
Message: Agent logged in
ActionID: 24242424

Event: Agentcallbacklogin
Privilege: agent,all
Agent: 1001
Loginchan: 201@Lab

Notes

The AgentCallbackLogin action (along with the AgentCallbackLogin() application) has been deprecated. It is suggested you use the QueueAdd action instead. See doc/queues-with-callback-members.txt in the Asterisk source code for more information.

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