• Easy ways to improve facilitation techniques
  • Tips to improve personal skills

Thousands of tips exist in hundreds of books about how to be an excellent facilitator, yet most of them can be reduced to two basic cautions:

  • Be prepared.
  • Put your participants first.

You read about being prepared in the last chapter, so in this chapter we’ll focus more on putting your participants first. Of course, most of these suggestions will require some preparation ...

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