Chapter 8

The Manager’s Role in Creating a Learning Culture

Kevin Eikenberry

Editor’s Note

Kevin is a guy to watch and read and follow. His instincts about management are spot on, and I love the simple but elegant way he writes about management excellence. In this chapter, Kevin helps us all get grounded and committed to creating a learning culture. Former GE CEO Jack Welch was famous for saying that his (and all leaders’) job was to develop talent. Creating a culture where people grow is both a great privilege and a great responsibility for all managers.

The title of this chapter makes a couple of assumptions. Since good managers (and effective ...

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