ASTD Management Development Handbook: Innovation for Today's Managers

Chapter 12

Who Says There’s No Crying in Leadership?

Terry “Starbucker” St. Marie

Editor’s Note

Terry St. Marie (aka “Starbucker”) is a force of positive mojo, like a fire hydrant filled with chocolate. He oozes passion, energy, focus, and support—all important things we want from our managers. In this narrative chapter, Terry introduces us to his former manager and what he did to create an environment where Terry could flourish. In the end, we get the sense that Terry has done this for his team members, too.

We thought he was indestructible. Our leader, our inspiration, the man who entered every room with a smile on his face and a mischievous ...