Chapter 33

Results-Based Evaluation: Keeping the End in Mind

Karie Willyerd, Jenny Dearborn, and Sanchita Sur

In This Chapter

  Learn how to use a six-step process to design an evaluation strategy.

  Apply hard metrics to soft skills.

Imagine your doctor has just told you that due to the changes in guidelines on cholesterol treatment, she now recommends ...

Get ASTD Handbook: The Definitive Reference for Training & Development (2nd Edition) now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.