ASTD Handbook of Measuring and Evaluating Training

Index

A	Annulis, H. M., 15–28
Aaron, B. C., 38, 40, 173–187	application objectives, 22, 23
accountability, 30	Ask.com, 193
action planning	ASTD Competency Model: Mapping the Future,
applications, 113	266
benefits, identifying intangible, 120
communicating, 112	B
data collection using, 31, 34	Balanced Scorecard, The (Kaplan and Norton),
defined, 108–109	247
effectiveness of, 117	basic maintenance course
follow-up, 118, 119	background, 355–356
how it works, 109, 110	evaluation planning and methodology,
integrate into ADDIE, 109, 111–112	356–357, 364
knowledge check, 122–123	knowledge check, 371  ...