Chapter 9
The Success Case Method
Using Evaluation to Improve Training Value and Impact
Robert O. Brinkerhoff and Timothy P. Mooney
In This Chapter
The Success Case Method (SCM) evaluation method measures and evaluates training accurately, simply, and quickly, in a way that is both extremely credible and compelling. Upon reading this chapter, you will
- acquire a strategic, future-directed perspective on training evaluation
- learn the practical steps in a Success Case Method study
- understand the factors that should be addressed in helping an organization improve the business impact from training.
The Success Case Method
Results derived through ...
Get ASTD Handbook of Measuring and Evaluating Training now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
