Chapter 38
Managing Knowledge in
Organizations
Ralph E. Grubb
In This Chapter
- Learn what knowledge management is and why it is important
- Understand the factors necessary for knowledge sharing
- The role of the learning and performance professional in knowledge management
In today's global economy, with its emphasis on speed to market and developing innovative products and services, business leaders are compelled to ask: What do we need to know, who knows it, and what do we not know that we should know? Knowledge management is not just the latest management fad, but rather the confluence of three major forces from the last half century. These ...
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