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ASTD Hand Book for Workplace Learning Professionals

Book Description

“Authoritative, complete, and current, the ASTD Handbook for Workplace Learning Professionals is an easy-to-use, must-have reference tool for all learning professionals. This 'go to' resource and reference guide, edited by Elaine Biech, is packed full of key methodologies, practices, and procedures on every topic including training design and delivery, analyzing needs, measurement and evaluation, e-learning, organization development, managing the learning function, and human performance improvement. The ASTD Handbook brings together authors who represent the best practitioners in the field, authorities to present the most critical information to professionals. Contributors include Bill Wiggenhorn, Geary Rummler, Robert Mager, Bill Byham, Elliot Masie, Donald Kirkpatrick, John Cone, Donnee Ramelli, Tony Bingham, and other industry leaders. Included in this volume are a complete glossary and a CD-ROM with supporting worksheets and tools.”

Note: CD-ROM is not available for this title.

Table of Contents

  1. Cover
  2. Copyright
  3. Content
  4. Foreword
  5. Introduction to the ASTD Handbook for Workplace Learning Professionals
  6. Section I: Learning in the Workplace
    1. Luminary Perspective: Learning in the Workplace
    2. Chapter 01 The Evolution of the Training Profession
    3. Chapter 02 The Evolution of Human Performance Improvement
    4. Chapter 03 The Business Case for Learning
    5. Chapter 04 Performance Consulting: A Process to Ensure Skill Becomes Performance
  7. Section II: Assessing and Analyzing Needs
    1. Luminary Perspective: Some Important Questions Regarding Needs Assessment and Analysis
    2. Chapter 05 Data Collection and Assessment—Finding the Right Tool for the Job
    3. Chapter 06 Identifying Performance and Learning Gaps
    4. Chapter 07 Competencies and the Changing World of Work
    5. Chapter 08 Selecting Solutions to Improve Workplace Performance
  8. Section III: Designing and Developing Effective Learning
    1. Luminary Perspective: Designing and Developing Effective Learning
    2. Chapter 09 Research in Learning: What We Know for Sure
    3. Chapter 10 Instructional Design Models and Learning Theories
    4. Chapter 11 The Learner: What We Need to Know
    5. Chapter 12 Instructional Design and Development
    6. Chapter 13 Best Practices in Online Course Development
    7. Chapter 14 Learning Transfer: The Next Frontie
    8. Chapter 15 Off-the-Shelf Materials
  9. Section IV: Face-to-Face Delivery—As Important as Ever
    1. Luminary Perspective: Face-to-Face Delivery—As Important as Ever
    2. Chapter 16 The 10 Most Important Lessons I've Learned About Effective Classroom Presentation
    3. Chapter 17 Active Learning Strategies
    4. Chapter 18 Instructional Facilitation
    5. Chapter 19 Large Group Methods: A Shopper's Guide
    6. Chapter 20 The 25 Competencies of a Master Trainer
    7. Chapter 21 Coaching: A Customized Learning Approach
  10. Section V: Delivering Technology-Enabled Learning
    1. Luminary Perspective: What Is the Meaning of the e in e-Learning?
    2. Chapter 22 Learning Technology Primer
    3. Chapter 23 Authoring Techniques and Rapid E-Learning
    4. Chapter 24 What Is a Simulation? The New Structure of Actions-Systems-Results
    5. Chapter 25 Performance Support: Anytime, Anyplace, Including the Classroom
    6. Chapter 26 Distance Learning and Web-Based Training
    7. Chapter 27 Learning Meets Web 2.0: Collaborative Learning
  11. Section VI: Measuring and Evaluating Impact
    1. Luminary Perspective: Evaluating Training Programs
    2. Chapter 28 Level 1: Reaction Evaluation
    3. Chapter 29 Level 2: Learning—Five Essential Steps for Creating Your Tests and Two Cautionary Tales
    4. Chapter 30 Level 3 Evaluation
    5. Chapter 31 Level 4: Results
    6. Chapter 32 Return-on-Investment
    7. Chapter 33 Bottom Line Measures in the ASTD WLP Scorecard
  12. Section VII: Organizational Level Applications
    1. Luminary Perspective: Organizational Level Applications
    2. Chapter 34 Learning in Organizations
    3. Chapter 35 Organizational Culture
    4. Chapter 36 Leading Complex Change
    5. Chapter 37 The Learning Organization Today: An Interview with Peter Senge
    6. Chapter 38 Managing Knowledge in Organizations
    7. Chapter 39 Consulting on the Inside
    8. Chapter 40 Consulting From the Outside
  13. Section VIII: Managing the Learning and Performance Function
    1. Luminary Perspective: Learning Linked to Business Results
    2. Chapter 41 Managing Learning Like a Business
    3. Chapter 42 Tips for Outsourcing Success
    4. Chapter 43 Using Technology to Manage Learning
    5. Chapter 44 Intellectual Property: Protect What Is Yours and Avoid Taking What Belongs to Someone Else
    6. Chapter 45 Preaching to the Choir: The Future of Integrated Talent Management
  14. Section IX: The WLP Professional
    1. Luminary Perspective: Getting to Relevance
    2. Chapter 46 Competencies: The Foundation of Our Profession
    3. Chapter 47 Careers in Workplace Learning and Performance
    4. Chapter 48 Workplace Learning and Performance Certification
    5. Chapter 49 Ethics for Workplace Learning and Performance Professionals
  15. Glossary
  16. Using the CD-ROM
  17. About the Editor
  18. About the American Society for Training & Development
  19. Index