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Asserting Yourself At Work by Richard A Luecke, Constance Zimmerman

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3Building Your Assertiveness

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Learning Objectives

By the end of this chapter, you should be able to:

• Identify your needs, wants, interests, and values.

• Identify your short-term, intermediate, and long-term goals.

• Apply skills and strategies to develop assertive verbal communication.

• Apply skills and strategies to develop assertive written communication.

In the previous chapter of this course, you identified your assertiveness profile and your life’s key influencers. You did this to gain deeper insights and self-knowledge—the first step in your growth as an assertive individual. You’re now ready for the next step.

This chapter and the two ...

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