Neither the writers nor the American Management Association guarantees the results of the information, guidelines, and techniques presented in this work.
Copyright © 2010 American Management Association. All rights reserved.
This material may not be reproduced, stored in a retrieval system, or transmitted in whole or in part, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.
ISBN-10: 0-7612-1436-4
ISBN-13: 978-0-7612-1436-6
Printed in the United States of America.
AMACOM Self Study Programhttp://www.amaselfstudy.org/
AMERICAN MANAGEMENT ASSOCIATIONhttp://www.amanet.org
10 9 8 7 6 5 4 3 2 1
Get Asserting Yourself At Work now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
