Chapter Thirty Five

Knowledge Management

Richard V. Lawson and Robert C. Nedbal

Knowledge is at the very core of an association's value to its stakeholders. Consider, for example, the power of a knowledge-sharing program in the health care profession. The program might connect highly skilled nurses to individuals wanting to enter the field. They form mentor-protégé relationships in which guidance and sharing of real-world know-how is provided against defined learning objectives. The program could be measured on the successful completion rate and its impact on shortening the learning curve of the protégés. This might lead to a shortened time frame for earning a credential and increasing the throughput of qualified talent entering a field with ...

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