Praise for the Art and Business of Speech Recognition

“Blade Kotelly's delightful book provides a well-grounded and highly readable introduction to creating automated dialogue systems using speech recognition. Kotelly takes his extensive experience and training and distills it for beginning speech designers and their managers. He rightfully reminds us that there is art in designing any successful product. The technology only makes the product possible; it doesn't make it usable.

The Art and Business of Speech Recognition brings us key concepts in voice user interface and application design—concepts critical to making the system acceptable to a user. Yet Kotelly does so in a way that makes those concepts easy to absorb, with many examples from ...

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