Preparing for the Test
To get the best test results, you need to do a few things ahead of time.
Test the test. Before getting subjects to test an application, always perform a dry run to ensure that the subjects will be able to use it and that the application hasn't changed (for the worse) since the last time you used it.
Create a pre-test questionnaire. A questionnaire helps designers and testers get a better understanding of the test subjects and their interactions with the system. In addition to such personal data as age and education level, the questionnaire should include application-related questions. For example, if we were testing a brokerage application, we might ask, “Currently, how many times a month do you make trades?” This questionnaire ...
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