CHAPTER 10Maintaining Momentum

WHETHER YOU ARE BUILDING A BUSINESS FROM SCRATCH OR REvamping the process of an existing company, it seems at the start that everyone has energy to burn. But only the most novice entrepreneurs think that kind of momentum is self-sustaining. Those of us with any experience in the business world know that when the speeches are over, the memos have been distributed, and there are no more cookies in the conference room, many workplaces simply fall back into their old habits and nothing really changes. Existing companies slip into the familiar work patterns; new firms start to emulate their entrenched competition.

Of all the threats to the AOE process, this quiet slip into inertia is perhaps the most dangerous. It is ...

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