Architecture and Patterns for IT Service Management, Resource Planning, and Governance

Making Shoes for the Cobbler’s Children

Charles T. Betz

Morgan Kaufmann

Get Architecture and Patterns for IT Service Management, Resource Planning, and Governance: Making Shoes for the Cobbler's Children now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.