End users may not always interact directly with social services through the user network. They could also consume a service through other application interfaces. A service consumer describes this as a pattern where an end user consumes and contributes to the social services indirectly through the following patterns:
- Integrated digital experience, which is integrated capabilities that deliver an engaging, personalized, relevant, and meaningful digital presence to the user. Key capabilities may include the following:
- Content
- Digital messaging
- Social engagement
- Federated search
- Personalization
- Analytics
- Peer cloud services used for core business processes or to meet just-in-time requirements may also be required consume ...
