Preface

Apreciative Inquiry (AI) is a new model of change management, uniquely suited to the values, beliefs, and business challenges facing managers and leaders today. It is a process for large-scale change management that can enable you to engage and inspire your highly diverse and dispersed workforce; to involve customers and other stakeholders in the future of your business; to discover and extend your business strengths and strategic advantages; and to balance outstanding financial returns with heightened societal contributions.

This small book is an introduction to Appreciative Inquiry. It provides a basic overview of the process and principles of AI along with actual stories illustrating how successful businesses have applied AI—and the ...

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