CHAPTER 3

Appreciative Inquiry as a Perspective for Organization Change

“Modern management thought was born proclaiming that organizations are the triumph of the imagination. As ‘made and imagined,’ organizations are products of human interaction and social construction rather than some anonymous expression of an underlying natural order. Deceptively simple yet so entirely radical in implication, this insight is still shattering many conventions—one of which is the longstanding conviction that bureaucracy, oligarchy, and other forms of hierarchical domination are inevitable. Today we know this simply is not true.

“Recognizing the symbolic and relationally constructed nature of the organizational universe, we now find a mounting wave of ...

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