CHAPTER 1

The Case for a New Approach to Change

“Change is not what it used to be. The status quo will no longer be the best way forward … we are entering an Age of Unreason, when the future, in so many areas, is there to be shaped, by us and for us; a time when the only prediction that will hold true is that no predictions will hold true; a time, therefore, for bold imaginings in private life as well as public, for thinking the unlikely and doing the unreasonable.”

Charles Handy, The Age of Unreason

AS WE ENTER THE SECOND DECADE OF THE 21ST CENTURY, we see and experience a world in constant and relentless change. In the decade since the first edition of this book was published, the shifts and emerging versions of reality have approached ...

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