4. Formal appraisal systems
What’s in this chapter for you
‘My boss was an ‘ideas man’. He owned the company so who was I to argue?! He picked up the idea of appraisals from a management book and dreamt up an assessment form which would have driven the Plain English Society to drink. None of us knew how to complete it in a sensible way yet the boss refused to see it as anything other than the work of a genius!’
– Dave Taylor, systems analyst
So far, we have looked at the informal appraisal skills that you as a manager must use daily. It is now time to look in detail at formal appraisal skills ...