2. Starting the appraisal process
What’s in this chapter for you
The five point appraisal blueprint
Step 1: Benchmarking
Step 2: Assessment
Step 3: Reviewing
Step 4: Agreeing what’s next
Step 5: Follow-up
We’ve seen that appraisal is an important management tool and that getting it wrong can have a damaging effect on all those involved. Appraisal is vital if you and your staff want to thrive. We will now look at how to start doing it properly, and the benefits this will have for everyone.
‘After our department was formed, we were sure our new boss was omnipresent, but it wasn’t a case of a sinister ‘Big Brother is watching you’. She was just always there to explain clearly what needed to be done and show us how to solve problems for ourselves.’ ...