1. Why bother with appraisals?
What’s in this chapter for you
The all too common reality
‘I dread it – the annual round of filling out pointless forms, asking the staff stupid questions and then getting them to fill out their own self-assessment forms. Frankly, it’s like a cross between a school report and a job interview. Once it’s all done, they get filed only to be taken out and looked at the same time next year. I’ve got better things to be doing with my time.’
– Richard Cross, team leader
Does Richard’s negative attitude strike a chord with you? Does the formal act of appraising your staff – or of being ...