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Applied Software Measurement: Global Analysis of Productivity and Quality by Capers Jones

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Chapter
4
The Mechanics of Measurement: Building a Baseline
Every company that produces software should have quantitative data on their productivity and quality rates. Every company should also have qualitative information about their development and maintenance methodologies. Furthermore, this information should be refreshed at least every two years, due to the rapid changes in software tools, methods, and programming languages. Unfortunately as of 2008, on-site observations at software companies and polls taken at software conferences indicate that less than 15 percent of U.S. software companies have either accurate quantitative data or reliable ...

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