“If a leader demonstrates competency, genuine concern for others, and admirable character, people will follow.”
—T. Richard Chase
To establish an analytics function, there are several prerequisites. Apart from the obvious requirements for rich and reliable data and analytics tools (discussed in Chapters 3 and 4), some softer requirements are also important. Just as you can have the best ingredients and kitchen gadgets, there will be no restaurant without the right chef and a smoothly running kitchen. The critical factors for the analytics team to function properly and be successful are the analytics competencies and a supportive ecosystem.
We can view this in terms of the analytics maturity model, as illustrated ...