Things Will Happen That You Don’t Want to Think About
Abstract
This chapter describes events that can happen that you don’t want to think about. Some examples of these events include the application hanging up, restarting the application, determining the cause of the outage, losing data, moving the application or server, vendor-related changes, migrating to another application package, and adding or losing a significant number of users.
Key Words
application hangs up; notification; root cause; incident report; losing data; moving; vendor acquired; consolidation; merger; acquisition; ramping up or down; getting a new computer
In spite of our hopes and wishes, bad things happen in everyone’s lives. In the course of an Application ...
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