Operational Activities
Abstract
Application support includes some tasks that need to be done repeatedly. This list of tasks needs to be identified and handled as efficiently as can be. This chapter describes the types of tasks that need to be handled and describes potential ways of streamlining or automating them.
Key Words
recurring tasks; backups; encryption; monitoring the application; memory leaks; log files; patch weekend; performance metrics; vulnerability assessment; server access; hardware end of life; adding users; removing users; LDAP; SSO; scheduling tasks
While supporting an application, you will almost certainly have tasks that need to be done regularly either on demand or on a set schedule. Periodic tasks might need to be ...
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