Taking Responsibility for an Application
Abstract
This chapter lists questions that should be asked when an application is assigned to an Application Administrator. By asking these questions in advance, the administrator will learn as much as possible about the requirements associated with the application. Examples include uptime expectations, maintenance window, performance expectations, backups, training, disaster recovery, level of support from the vendor, and what outputs the application creates.
Key Words
application responsibility; support; expectations; uptime; maintenance window; performance; training; disaster recovery; DR; interactions with other applications
By definition, every Application Administrator gets at least one ...
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