Mass Storage

Flashing Question Mark Appears on the Screen

1.
Start up using the system disc that came with the computer and see if the hard drive mounts on the desktop.
2.
Launch Drive Setup (Mac OS 9 only) and update the hard drive driver.
3.
If Drive Setup (or Disk Utility, if using Mac OS X) does not find the hard drive, verify that the hard drive cable is connected properly.
4.
Replace the hard drive data or power cable.
5.
Reinstall the software drivers for the hard drive.
6.
Back up all data, and then reinstall system software.
7.
Reinitialize the hard drive.
8.
Replace the hard drive.
9.
Replace the logic board.

Alternating Flashing Question Mark and Flashing Mac OS Face Appear on a Folder

This symptom could indicate unusable system software ...

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