Chapter Test

NOTE

All chapter tests are available as PDF files on the companion CD so that you can mark up your own printed copies instead of writing in this book.

1:According to the Apple General Troubleshooting Flowchart, what is the first appropriate fix for an eMac that shuts down at random?

  1. Reset PRAM.

  2. Check the voltage and LHR jumper settings.

  3. Check the down converter.

2:How do you force an eMac to eject an optical disc on startup?

  1. Press and hold the mouse button.

  2. Press and hold the C key.

  3. Press and hold Command-Option-P-R.

3:The raster moves up to the point where the menu bar is no longer visible on an eMac. According to the Apple General Troubleshooting Flowchart, what should you try replacing first?

  1. IVAD cable

  2. CRT

  3. LHR module

4:Your customer reports ...

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