Lesson 1. Reference Materials

Reference FileseMac (Original) service manual (emac.pdf)

iBook G4 (12-inch Late 2004) service manual (ibg4_12_late04.pdf)

iMac G5 (20-inch) service manual (imacg5_20in.pdf)

Mac mini service manual (mac_mini.pdf)

PowerBook G4 (15-inch 1.67/1.5GHz) service manual (pbg4_15_167ghz.pdf)

Power Mac G5 (Late 2004) service manual (powermac_g5_late2004.pdf)

Chapter Test 1 (Chapter_Test_01.pdf)
TimeThis lesson takes approximately 2 hours to complete.
GoalsDescribe what information is available in the Apple Knowledge Base and AppleCare Service Source

Use a web browser to access the Knowledge Base

Use the Knowledge Base to locate troubleshooting and compatibility information

Explain the suitability of Apple Discussions for service ...

Get Apple Training Series: Desktop and Portable Systems, Second Edition now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.