Troubleshooting Software Update Service
If Software Update Service (SUS) doesn’t work as expected, you can troubleshoot the issue by looking into the following areas:
• Check the network. The client must be able to contact your SUS server and be able to communicate with it over the port you configured (8088 by default).
• Are the updates listed in SUS? If the updates haven’t been downloaded, they won’t be available to the client devices.
• Is the SUS profile installed on the device? If the computer doesn’t have a profile containing the SUS information, it won’t know to look for your SUS server.
• Is the specific update enabled? Check in the list of updates.
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