Acknowledgments

This book is possible only through the efforts and interests of a large number of people who have supported the project, contributed to this body of experience, or helped in the refinement of the message. There are three teams:

Team A—My wife Jill and daughter Natasha, who had to endure my constant distraction and long hours devoted to this project over a very difficult year. Their support and patience helped keep it going.

Team B—The collaborators: Karen Sleeth (CA Press) and Jeff Cobb at CA. Jeffrey Pepper (editor) and Lauren Becker at Apress, along with the Apress production team. This is my first book. I needed a lot of help. These folks helped get it done right.

Team C—The extended team who bring APM to the marketplace: sales, ...

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