Chapter 9. Essential Service Capabilities
When all you have is a hammer, everything looks like a nail.
No matter the scope or scale of your APM implementation, there are a few services with which you must be successful. In priority order, they are as follows:
Triage
Application audit
Preproduction review
Metrics capacity management
If you have any aspiration of growing your APM footprint, you should also consider the following:
Solution sizing
Capacity forecasting
This list, which I consider the absolute minimum for a successful APM discipline, is usually not part of your vendor product training. This is simply because the vendor is selling a software solution. You are expected to know how to use it. I find that most software products have this limitation ...
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