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Analytics in Healthcare and the Life Sciences: Strategies, Implementation Methods, and Best Practices by Thomas H. Davenport, Dwight McNeill

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10. The Birds and the Bees of Analytics: The Benefits of Cross-Pollination Across Industries

Dwight McNeill

Healthcare can learn a lot from other industries. Industries develop deep and unique strengths in certain areas and get proficient in the associated analytics. Other industries that do not experience the same set of forces do not develop these analytics capabilities. They are blinded from them and their potential performance is constrained. This chapter provides a guided tour of industries that are somewhat mysterious to healthcare, including retail, banking, politics, and sports.1 The express purpose is to harvest some ideas and build a bridge to adapt them in healthcare. Indeed, the best analytics from these industries provide insights ...

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