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Analytics in Healthcare and the Life Sciences: Strategies, Implementation Methods, and Best Practices by Thomas H. Davenport, Dwight McNeill

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Introduction

Dwight McNeill

There has never been a better window of opportunity for analytics to strut its stuff and contribute to dramatic improvements in clinical and business outcomes in the healthcare industry.

• The opportunities are mind-boggling. Clinical outcomes are the worst when compared to peer, wealthy countries. Efficiency is the worst among all industries with at least a third of the healthcare industry’s output considered waste. The likelihood of getting the right care at the right time remains just above the probability of a coin toss. Customer engagement ranks among the lowest of all industries.

• The drivers for change are strong and convergent. These include sweeping changes in the financing, payment, and delivery of healthcare ...

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