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Analytics at Work: Smarter Decisions, Better Results by Robert Morison, Jeanne Harris, Thomas Davenport

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BUILD AN ANALYTICAL CULTURE

WHENEVER WE GO TO A COMPANY that is really good at analytics, we find that an analytical orientation is deeply embedded into its culture. The principles of an analytical culture go beyond the particular attitudes of individual decision makers, and they’re rarely communicated as lists of precepts; they’re usually things that people just know. In organizations with an analytical culture, new hires, who are selected in part for their analytical skills, quickly find out that the organization runs on analytical and fact-based decisions. While most firms haven’t consciously cultivated analytical cultures in the past, we believe that they will increasingly do so in the future.

Analytical Traits and Behaviors

Culture, ...

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