Chapter 3. CHALLENGE THE PROCESS
Challenge the Process
Challenge is the opportunity for greatness. Leaders welcome opportunities to test their abilities. They look for innovative ways to improve their work and their organization.
Leaders venture out. They are willing to step in to the unknown. They know that innovation comes more from listening than from telling. They seek and recognize good ideas and challenge the system to get those ideas adopted.
Great leaders are great learners. They know that risk taking involves mistakes and failure, so they treat the inevitable disappointments as learning opportunities. They are willing to experiment and take risks in order to find new and better ways of doing things. Leaders also create safe environments ...
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