Chapter 6. Delivering the Conversation
At this point you should feel well prepared to have talent conversations with your people. Once again, the developmental process of assessment, challenge, and support provides a helpful framework for actually delivering the talent conversation.
Effective coaching skills are invaluable in delivering a talent conversation, and you can use the ACS model to hone your coaching skills in order to ask the right questions, listen to understand, offer feedback, and identify goals. Incorporate elements of the following questions and insights (see page 28) in order to apply best-practice coaching skills to enhance the delivery of the talent conversation.
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