Chapter 4. The ACS Development Model

Through more than forty years of work in leadership development, the Center for Creative Leadership has found that experiences yield successful learning when three core elements are present: assessment, challenge, and support (ACS). Most leaders are great at challenging people and good at assessing people, but have room for improvement when it comes to understanding how to support people. Moreover, having a certain skill set in using these three elements in various combinations can drive results while improving the relationship between the talent and the boss and the talent and the organization. You can use these three key components to prepare for having a talent conversation.

Assessment of your talent tells ...

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