Chapter 2. What Is a Talent Conversation?

Where organizational talent-management efforts often fail is at the intersection of the individual talent and the person ultimately responsible for that person's success—the boss or supervisor. An organization may spend an enormous amount of time and effort on reviewing and assessing its talent, but all of that time and effort will likely go to waste if the conversation with the individual talent goes badly or doesn't happen at all.

If the conversation is done well, however, you may be able to improve outcomes for your organization. It may be possible to retain that high-potential individual in whom the organization has placed a significant amount of development investment. You might engage that strong ...

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